We all aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour. A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service.
The staff in our practices have the right to work in an environment free from violent and threatening or abusive behaviour and everything will be done to protect that right.
At no time will any violent, threatening or abusive behaviour be tolerated in our practices. If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.