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Flu Vaccination Update

At risk patients of all ages.  We have vaccine in stock so if you are eligible please book an appointment online or call 01434 602237.

Adults aged 50 to 64 years who are not in an at risk group.  The government have announced that flu vaccine for patients in this age group not at risk will be available from 1st December. As yet we have not had a confirmed delivery date for our vaccine.  We have already experienced delivery issues this year so will make appointments available for you as soon as we have a vaccine delivery date confirmed.

Children in reception to year 7 should have been vaccinated at school If your child has missed the vaccine please contact school health to rearrange an appointment on 0191 643 2871.

Attending the surgery for a face to face appointment

We have changed arrangements to protect patients and staff according to Covid guidelines. Please can you observe the following, to protect us all:

  • Do not come to the surgery if you are ill and have any of the symptoms of Covid
  • Arrive only a few minutes before your appointment time
  • On entering the building please wear a mask or face covering if you can and wash your hands or use the hand sanitiser provided
  • Tell the receptionist at the entrance that you have arrived
  • Leave as quickly as you can after you have been vaccinated
  • Please observe social distancing rules keeping 2 metres apart at all times.

 

Guidance note for patients requesting exemption letters for face coverings

We are aware that some patients might be understandably anxious about the Government’s announcements around the use of face coverings in various public settings. Wearing a face covering in shops and supermarkets in England will also become mandatory from 24 July.

GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face covering.

The government guidance on exemptions suggests there is no requirement for evidence for exemption; therefore, it is sufficient for an individual to self-declare this.

The responsibility for issuing exemptions for those travelling on public transport lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers themselves to have another reason to be exempted.

Government advice on the use of face coverings can be found here:

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job. This would be assessed by the employer not the GP.

If you would like to print out your own exemption card, please click on the link below:

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

Changes to our telephone line times

With effect from Monday 26 October 2020, our telephone lines will be available between 08.00 and 18.00.  The practice will remain open until 18.30, Monday to Friday.

Confidentiality

Please do not e-mail us directly with private or confidential medical information.  This is not a secure channel.  Please contact us via the e-Consult service instead. 

This is available via the online form found half way down the home page. Just click on the blue e-Consult box and follow the instructions.  This is a secure way of contacting us and the system will direct you appropriately.  If you need GP advice, you will receive a response the following working day and they will arrange any follow up or consultation that may be required.

Mobile telephone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.  If you provide us with a mobile telephone number we will assume you are happy to use this to contact you unless you tell us otherwise.

Online Booking and Medication Requests

To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team.  for full details regarding security and consent please select item 4 in further information on the right of our home page

Application form for online access

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