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Mobile 'phone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.

Yellow Fever

With effect from 1 February, Sele Medical Practice is no longer registered to provide Yellow Fever vaccine.  Haltwhistle Medical Group and Branch End surgery, Stocksfield are able to offer this vaccine.

Symptom Checker

If you would like to check your symptoms to assess what you might like to do next, please click on the link below.

Symptom Checker

Think Pharmacy First

Health advice and treatment can be obtained free of charge (for those eligible) from local pharmacies. 

Conditions such as head lice, mouth ulcers and fungal infections can be treated under this scheme.  You will need to provide evidence of your entitlement to free prescriptions to obtain free treatment but the pharmacist's advice is always free of charge.

Seasonal Flu Vaccination


We still have flu vaccine available.  Please book an appointment with a Practice Nurse.


Hearing Aid Repairs

From Monday 11th September the drop in session for hearing aid repairs will stop and will become an appointments only.  To book call 0191 223 1044, select option 2 or e-mail:


Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Urgent Medical Problems

When you request an appointment, our staff may ask you if your problem is urgent.  Feedback suggests that clarification would be helpful for patients.

An urgent problem is something which cannot wait until the next available routine appointment (and is not a 999 emergency).

We will ask patients with urgent problems to come to the practice to be seen at the end of surgery. An example of an urgent problem might be an exacerbation of a chronic condition such as asthma.

Charges for non-NHS work

Please note that we charge for work which is not contracted for by the NHS.  This included certain vaccinations, driver medicals and other reports.  Please see our list of prevailing charges displayed in the surgery.

Mobile Phones numbers

Please keep us up to date with any mobile phone number changes as we receive several daily text reminder failure notifications.

GP Registrars

This practice trains junior doctors. They are fully qualified and have already done training in hospitals. You can expect them to provide a full range of GP services. If they are not certain about what to do they will ask more senior colleagues for advice.


We now have public Wi-Fi in the practice.  The provider is NECS public and the password is 123456789  

Friends and Family Test

Please click on the patient survey at the bottom of the page to let us know if you'd recommend our practice.  You can also let us know how else we can help you.

Non NHS work


This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc.


Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.


There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Car Parking

Northumbria Healthcare trust manages the car parking and is aware of issues with car parking on site.  We apologise for any difficulties.

The Trust has taken on board a patient suggestion to decrease the number of disabled bays in the car park to enable more able bodied to find a parking space.

Online Booking and Medication Requests

We currently have 1336 patients signed up for our online services.  Please speak to one of our reception team if you would like to use these facilities too.


The practice now uses this secure system to transfer medical records when registering with us or registering elsewhere from May this year.  This forms part of our contractual obligations with the NHS. 


Waiting Room Blood Pressure Machine

Thanks to the generosity of patient who wishes to remain anonymous, the practice has purchased a BP machine for patients to self check.  This is sited in the waiting room.  Patients will be encouraged to have their blood pressure measured prior to going into a consultation


We can now offer a no scalpel vasectomy service in conjunction with Newcastle Hospitals.  Dr Ben Frankel offers this service on a Friday morning, which requires a referral from your GP. Please note that the first appointment is for consent and to arrange the procedure at a future date. This procedure is available to all Tynedale patients. Further details are available by clicking on the vasectomy tab to the right hand side of this screen.


Please see the 'measles' section in further information opposite.

Please call for advice if you think you may have measles or have been in contact with a confirmed case. 

Please do not come to the surgery.

New Parents

Congratulations on the birth of your baby.  We are sure that you will be advised to attend the practice for a six week check with your baby.  Before we can do this, you need to register the baby with the practice.  You will need to look through the information you are given by the hospital, or community midwife, for the baby's NHS number and complete a registration form.


We are sorry that you are sometimes kept waiting beyond your appointment time.  This can happen because patients before you take longer than the 10 minute appointment slot to discuss their problems.

If you have a problem which you think may need longer than 10 minutes, please ask for a double appointment. Similarly, please bring only one problem to a single appointment.

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.


The number to contact urgent care services when the surgery is closed is 111.


Sele Medical Practice is Hexham's only registered Yellow Fever vaccination centre.  We can offer yellow fever vaccination at a cost of £50 to anyone, not just our patients.

We offer a full travel service* for all our registered patients.  Please complete a travel schedule and then make an appointment to see a practice nurse.

* Subject to vaccine availability.  This applies particularly to Rabies, Japanese Encephalitis and Yellow Fever.

SMS Text Reminders and Appointment Confirmations

We are able to send text messages to confirm appointments and to remind patients to attend.  If you want to sign up for the service, please complete a registration form.


This service is free for patients and free for us to send the messages to you.

Missed calls

If we ring you, we will either leave a message or will call you back.  If we call you and the number  on callback is 01434 613099, you will hear a message stating that we have called and that we will contact you again.  If we have not left a message, please do not expect reception to know who has called you as it was likely to have been a clinician or a member of the administration team and they will call you again. 

Prospective Medical Students

For reasons of confidentiality, we do not offer work experience or placements to anyone wishing to pursue medicine as a career.  We would encourage any of our patients seeking this experience, to join our Patient Participation Group to become more involved and gain an insight into some of the current issues in general practice.   

Bus Service

The 683 bus now stops at the main hospital entrance but will also stop, on request, at Hexham Primary Care Centre entrance.

New Patients

We welcome patients moving into the area.  We work in purpose built premises which are fully accessible to everyone.  Please ask for an information leaflet and registration form at reception.

A&E Attendances

Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer?  In doing this patients trigger a charge of £59. 

Clinics & Servicesstethescope_and_heart

As you will see below, many clinic appointments are for longer than our standard 10 minute slot.  For this reason, we often telephone patients the day before the appointment to remind them of the time so that these time slots are not wasted.  If you do not wish us to call you, please let us know and we will make a note against that particular appointment.




ContraceptionAdvice on contraception including coil and implant fitting, depo provera injections and provision of free condoms.10 minute appointment with any Doctor
CoilsFor fitting and removal of coils.20 or 30 minute appointment with Dr Andrea Coady depending on procedure
ImplantsFor fitting and removal of implants20 or 30 minute appointment with Dr Kate Lewis depending on proceedure
Well WomanFor smears and advice. 20 minute appointment with any Practice Nurse
Hormone replacement therapyReviews for patients on HRT10 min appointment with any Doctor
Antenatal CareRoutine antenatal check-ups by our qualified midwife.Monday and Wednesday afternoons
Mother and BabyA drop-in clinic for advice and weight checking. Vaccinations for all children up to age 5. Sessions held by the Health Visiting team at the Primary Care Centre
VaccinationsRoutine and travel vaccinations for all ages are available during surgery times by appointment with our nurses.20 minute appointment with Practice Nurse at least a week after completing the travel vaccination questionnaire.
Seasonal Flu Vaccination

Available free for anyone over 65 years of age and those who suffer from chronic heart, vascular, respiratory, renal or liver disease, Diabetes, degenerative neurological disease. learning disabilities or those who are pregnant or immunocompromised.  Carers may also be eligible. To check whether you are eligible please call the surgery.

Nasal flu vaccine will be available to patients between 6months  and up to 18 years at risk and any child aged 2 or 3 on 1st September 2017.

School children in Reception and up to and including year 4 will be vaccinated at school.


Childhood ImmunisationsWe follow the government recomended programme for childhood immunisations.10 minute appointment with Julie Smith or Charlotte Soulsby
RespiratoryRegular check-ups and advice from practice nurses on lifestyle, inhaler techniques and medication for patients with Asthma or COPD.20 minute appointment with any practice Nurse
DiabetesRoutine monitoring and medication reviews for diabetic patients.  These are usually twice a year, an annual review and an interim blood test.  We also offer retinal screening and foot assessments.Patients need a 10 minute, morning blood test appointment with Deb Sim at least 1 week prior to a 20 minutes annual review appointment with Margaret Burridge or Susan Slaney.  The 6 monthly interim appointment is 10 minutes with Margaret Burridge or Susan Slaney.  Retinal screening appointments will be sent out to you as required.
VascularFor all patients with heart or vascular problems eg MI or stroke.20 minute appointment with a Practice Nurse.
EpilepsyMonitoring and medication reviews for all patients with epilepsy.10 minutes with a Doctor.
DementiaAnnual review for patients with Dementia or memory loss20 min appointment with any Doctor
Mental HealthAnnual review for patients with mental Health problems20 min appointment with any Doctor
Learning DisabilitiesAnnual review for patients with learning disabilities20 min appointment with any Doctor
Minor SurgeryMinor operations carried out in the practice following advice from your Doctor.15 minute appointments on a Friday with Dr Frankel
Smoking CessationFor patients wanting to give up and on going support for those who have stopped.Initial 30 minute appointment, followed by 20 minute appointments with any Practice Nurse.
HypertensionFor patients with diagnosed high blood pressure.Annual 10 minute appointment including blood test and a 6 month 10 minute interim blood pressure check, both with a Practice Nurse.
Continence ClinicNurse led clinic held on the last Thursday every month 2pm to 4 pm.Please contact Sr Sarah Winspear on 01434 613013 for an appointment. 
Ear SyringingNurse led clinc held on Monday and Thursday Afternoons

20 min appointment with District Nurses at the Primary Care Centre.

PodiatryNew podiatry patients will require an initial referral from their GP

Appointments can be made by calling 01434 613063 (option 0) between 08.30 and 17.00 Monday to Friday (other than between 12.30 and 13.30 when the office is closed for lunch).

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