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Noticeboard

Cough Syrup recall

Brand & Product Description

Batch

Number

 

D code

Expiry Date

Pack

Size

 

Date

Released

 

Superdrug Children’s Dry Tickly Cough

Glycerin 0.75 g/5 ml Oral Solution

 

284W1

 

 

D10-4695

01-Mar-2021

 

200 ml

 

24/03/2018

 

Tesco Children’s Dry Cough Syrup

277V1

D10-4271

 

01-Oct-2020

200ml

 

31/10/2017

 

Tesco Children’s Dry Cough Syrup

278V2

D10-4271

 

01-Dec-2020

 

200ml

 

02/01/2018

 

Tesco Children’s Dry Cough Syrup

281W1

D10-4271

 

01-Jan-2021

 

200ml

 

30/01/2018

 

Wilko Tickly Cough 0.75g/5ml Oral Solution

275V2

D10-0310

 

01-Sep-2020

 

200ml

 

11/10/2017

 

Please return to where you purchased from.

Lost property

We have an array of lost property which we dispose of (to a charity shop) on a periodic basis.  If you have lost anything, particularly spectacles or gloves, please ask.

Mobile 'phone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.

Yellow Fever

With effect from 1 February, Sele Medical Practice is no longer registered to provide Yellow Fever vaccine.  Haltwhistle Medical Group and Branch End surgery, Stocksfield are able to offer this vaccine.

Symptom Checker

If you would like to check your symptoms to assess what you might like to do next, please click on the link below.

Symptom Checker

Think Pharmacy First

Health advice and treatment can be obtained free of charge (for those eligible) from local pharmacies. 

Conditions such as head lice, mouth ulcers and fungal infections can be treated under this scheme.  You will need to provide evidence of your entitlement to free prescriptions to obtain free treatment but the pharmacist's advice is always free of charge.


Seasonal Flu Vaccination

 

We still have flu vaccine available.  Please book an appointment with a Practice Nurse.

 

Hearing Aid Repairs

From Monday 11th September the drop in session for hearing aid repairs will stop and will become an appointments only.  To book call 0191 223 1044, select option 2 or e-mail: tnu-tr.audiology@nhs.net

Carers

Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Urgent Medical Problems

When you request an appointment, our staff may ask you if your problem is urgent.  Feedback suggests that clarification would be helpful for patients.

An urgent problem is something which cannot wait until the next available routine appointment (and is not a 999 emergency).

We will ask patients with urgent problems to come to the practice to be seen at the end of surgery. An example of an urgent problem might be an exacerbation of a chronic condition such as asthma.

Charges for non-NHS work

Please note that we charge for work which is not contracted for by the NHS.  This included certain vaccinations, driver medicals and other reports.  Please see our list of prevailing charges displayed in the surgery.

Mobile Phones numbers

Please keep us up to date with any mobile phone number changes as we receive several daily text reminder failure notifications.

GP Registrars

This practice trains junior doctors. They are fully qualified and have already done training in hospitals. You can expect them to provide a full range of GP services. If they are not certain about what to do they will ask more senior colleagues for advice.

Wi-Fi

We now have public Wi-Fi in the practice.  The provider is NECS public and the password is 123456789  

Friends and Family Test

Please click on the patient survey at the bottom of the page to let us know if you'd recommend our practice.  You can also let us know how else we can help you.

Non NHS work

 

This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc.

 

Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.

E-cigarettes

There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Car Parking

Northumbria Healthcare trust manages the car parking and is aware of issues with car parking on site.  We apologise for any difficulties.

The Trust has taken on board a patient suggestion to decrease the number of disabled bays in the car park to enable more able bodied to find a parking space.

Online Booking and Medication Requests

We currently have 1336 patients signed up for our online services.  Please speak to one of our reception team if you would like to use these facilities too.

GP2GP

The practice now uses this secure system to transfer medical records when registering with us or registering elsewhere from May this year.  This forms part of our contractual obligations with the NHS. 

PLEASE TAKE CARE WHEN GIVING OUT PERSONAL DETAILS OVER THE PHONE.  CHECK THAT YOU ARE GIVING OUT DETAILS ONLY TO THOSE THAT SHOULD HAVE THEM.  ANY OF OUR STAFF ARE HAPPY FOR YOU TO CALL US BACK TO VERIFY THEIR IDENTITY.

Waiting Room Blood Pressure Machine

Thanks to the generosity of patient who wishes to remain anonymous, the practice has purchased a BP machine for patients to self check.  This is sited in the waiting room.  Patients will be encouraged to have their blood pressure measured prior to going into a consultation

 VASECTOMY

We can now offer a no scalpel vasectomy service in conjunction with Newcastle Hospitals.  Dr Ben Frankel offers this service on a Friday morning, which requires a referral from your GP. Please note that the first appointment is for consent and to arrange the procedure at a future date. This procedure is available to all Tynedale patients. Further details are available by clicking on the vasectomy tab to the right hand side of this screen.

MEASLES

Please see the 'measles' section in further information opposite.

Please call for advice if you think you may have measles or have been in contact with a confirmed case. 

Please do not come to the surgery.

New Parents

Congratulations on the birth of your baby.  We are sure that you will be advised to attend the practice for a six week check with your baby.  Before we can do this, you need to register the baby with the practice.  You will need to look through the information you are given by the hospital, or community midwife, for the baby's NHS number and complete a registration form.

Appointments

We are sorry that you are sometimes kept waiting beyond your appointment time.  This can happen because patients before you take longer than the 10 minute appointment slot to discuss their problems.

If you have a problem which you think may need longer than 10 minutes, please ask for a double appointment. Similarly, please bring only one problem to a single appointment.

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.

111

The number to contact urgent care services when the surgery is closed is 111.

TRAVEL SERVICES

Sele Medical Practice is Hexham's only registered Yellow Fever vaccination centre.  We can offer yellow fever vaccination at a cost of £50 to anyone, not just our patients.

We offer a full travel service* for all our registered patients.  Please complete a travel schedule and then make an appointment to see a practice nurse.

* Subject to vaccine availability.  This applies particularly to Rabies, Japanese Encephalitis and Yellow Fever.

SMS Text Reminders and Appointment Confirmations

We are able to send text messages to confirm appointments and to remind patients to attend.  If you want to sign up for the service, please complete a registration form.

Sign_up_form.doc 

This service is free for patients and free for us to send the messages to you.

Missed calls

If we ring you, we will either leave a message or will call you back.  If we call you and the number  on callback is 01434 613099, you will hear a message stating that we have called and that we will contact you again.  If we have not left a message, please do not expect reception to know who has called you as it was likely to have been a clinician or a member of the administration team and they will call you again. 

Prospective Medical Students

For reasons of confidentiality, we do not offer work experience or placements to anyone wishing to pursue medicine as a career.  We would encourage any of our patients seeking this experience, to join our Patient Participation Group to become more involved and gain an insight into some of the current issues in general practice.   

Bus Service

The 683 bus now stops at the main hospital entrance but will also stop, on request, at Hexham Primary Care Centre entrance.

New Patients

We welcome patients moving into the area.  We work in purpose built premises which are fully accessible to everyone.  Please ask for an information leaflet and registration form at reception.

A&E Attendances

Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer?  In doing this patients trigger a charge of £59. 

Our Patient Participation Group held its inaugural meeting in November 2011 with just 2 members.  Since then, we have grown to 11 and usually meet quarterly at the Surgery.

Our group has so far, been very helpful in suggesting items which would be of interest to patients in our regular newsletters. 

Issues affecting the patient population on a wider scale, such as emergency care in Hexham and car parking on the hospital site are often on our agenda.

If you are interested in joining the group, please contact Anne Brooks our Business Manager.  We particularly welcome young people who might be contemplating a career in medicine or healthcare.

Group members are happy to act as a conduit for comments or suggestions about the practice, its services and systems. They are able to present these at meetings or directly to the practice, as appropriate.

Comments or suggestions can be made to group members by sending a  message to NORCCG.selepatientgroup@nhs.net

 

Members

Derek Bramley

My wife and I have been patients of Sele Medical Practice since March 2003.  I have had over 48 years' involvement in the Health Service which includes 37 years as an employee upto Senior Manager level. I took early retirement in 2000.  I am currently self employed, providing training on a part time  basis.  I am a member of Health Watch.

I became a patient representative for the practice in 2012.  With my experience of the NHS, I hope I can provide valuable input into the Practice.

Sheila Dance

'I'm Sheila Dance, and have joined the patient group following my retirement in December 2011. Having had over 20 years working as Administrator at the Practice I am now looking forward to seeing things from the other side of the desk! I hope that I will be able to use my experience in the interest of other patients by my involvement in this group.'

 

  • Stephen Prandle

    Stephen retired (August 2012) after 38 years as a teacher, the last 19 years as a secondary head teacher in North Tyneside and Northumberland schools. He is continuing some part time work for the National College for School Leadership and local universities. Working in the public sector and serving local communities have occupied all his working life so as he retires from headship he wishes to continue to serve the community but in a voluntary capacity. 

    Stephen has a commitment not only to our local NHS services in Northumberland and North Tyneside, in his role as public governor of Northumbria Healthcare NHS Trust, but the wider provision of health services which he believes must continue to be not only highly professional and deeply caring of each individual, but also willing to embrace innovation and new technologies.   

 

Bob Potter

I am pleased to be involved in the the Sele's patient participation group. My family and I have received excellent service from the practice for over 20 years. I am an active campaigner for the RNIB (Royal National institute of the Blind) and the Northumberland Low Vision Action group and  through these organisations I have become very interested in the needs of people living with sight loss.  In particular,  I am keen to improve the provision of accessible information and to raise awareness of the difficulties faced by this group when using the health service more generally. An ageing population will vastly increase the numbers of people who are visually impaired and their needs should be addressed.

Michael Elphick:

Born in London, raised and educated in North Wales, moved to Manchester for university (physics & astrophysics), and then a career as lecturer in Computing Science at Newcastle University.

Since retiring in 1998, I have been surprised by how involved we have both become in local activities (Slaley village hall, community trust, film club, shows, and recently the West Northumberland Community Buildings Consortium).

Since moving to Slaley we have appreciated the excellent service and support from the Sele practice, and are happy to help in a small way.

 

Jean Elphick:

Born in Manchester, did my child nurse badge in Guides, and ended up as a primary school teacher. We moved to Tynedale in 1986, and loved the countryside and village life. Great supporter and user of the NHS, especially with increasing age. However I feel that everyone should be active in keeping well, so that the service is not overburdened. I am interested in health education, and in supporting the Sele practice.

Eva Chesney

I believe that gaining insight into the demanding day-to-day running of a general practice would be an invaluable and truly enjoyable experience, which could help me truly appreciate the pressures that local services are facing in the current economic climate.

Saima Mannan

I am interested in pursuing a medical career, particularly clinical practice, as being in primary care offers more challenges and variety and is a combination of knowledge of all specialties. Also, close contact with patients is rewarding and is mostly seen as a GP. This is experience is invaluable and would prove very useful in the future.

____________________________________________________________________________________________________

Meeting Notes May 2018

Meeting Notes February 2018

Meeting Notes Nov 17

Meeting notes - August 17

May 2017 Meeting Notes

February 2017

Meeting Notes November 2016

 August 2016

May 2016

February 2016

November 2015

August 2015

May 2015

2014-15.doc

Feb 2015.doc

Meeting Notes November 2014

Meeting Notes September 2014

November 2013 Meeting notes

Meeting Notes 14 February 2014

Meeting Notes May 2014

Terms of reference

National Survey Results for Sele 2012

Report 2013

Report 2014

Action Plan 2013

 

 
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