Noticeboard

Telephones

With effect from Monday 26 October 2020, our telephone lines will be available between 08.00 and 18.00.  the practice will remain open until 18.30, Monday to Friday.

Covid 19 Vaccine

A trial is soon to be started at Synexus, Hexham General Hospital - please see our research page for more details if you are interested in taking part.

E-mail and e-Consult service

Please do not e-mail us directly with private or confidential medical information.  This is not a secure channel.  Please contact us via the e-Consult service instead. 

This is available via the online form found half way down the home page. Just click on the blue e-Consult box and follow the instructions.  This is a secure way of contacting us and the system will direct you appropriately.  If you need GP advice, you will receive a response the following working day and they will arrange any follow up or consultation that may be required.

Research project

If you'd like to take part in a research study about data sharing, please look at our Reseach page.

Face coverings and hand washing

In line with Government recommendations, if you are entering the surgery premises, please wear a face covering.  we also now have hand washing facilities at the entrance doors.  Please wash your hands when entering and leaving the building.

 

Patient Access Update

If you access our online services, Patient Access has started to offer private services through the portal.  These services are in no way endorsed by or connected to the practice.  patient access are also updating their security and shortly when you log in you will be asked to provide a 5 digit pin number.

Repeat medication

Pharmacies are taking longer to dispense medication due to supply issues.  Please allow 7 days before collecting your medication or check with the pharmacy.

Online booking

We have been advised not to offer online booking for face to face appointments for the time being.  Appointments are for telephone consultations only so please leave a contact number.  The GP or nurse will telephone you as close to the appointed time as possible.  However, they will not be able to call multiple times if they cannot speak to you.

 

 NATIONAL DATA OPT OUT

Information about the national data opt-out programme can be found at:

www.nhs.uk/your-data-matters or telephone 0300 303 5678

Mobile telephone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.  If you provide us with a mobile telephone number we will assume you are happy to use this to contact you unless you tell us otherwise.

Carers

Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Non NHS work 

This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc. Please note there may be charges for these private services, so please ask.

 

Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.

Smoking and E-cigarettes

There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Online Booking and Medication Requests

To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team.  for full details regarding security and consent please select item 4 in further information on the right of our home page

Application form for online access

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.

 

New Patient Registrationregistration

Do you need to see a doctor and you live in the Hexham area? We have an open list and welcome requests for registration from patients living in or moving to the practice area.  You can download the current practice brochure, but the information can also be found on this website.

Sele Medical Practice Brochure

Our practice area extends to Chollerton to the north, Corbridge to the east, Blanchland to the south and Haydon Bridge to the west.  The map below is an approximate guide to our area.  Further details area available from our Practice Manager.

Practice_Area_map.pdf

You can register by bringing along your NHS medical card or completing a form available from reception. The forms are available to download from this website.  Please look under the pre-registration tab at the top of this page for new patients.  Under some circumstances we may need to ask you to prove your eligibility to receive NHS services and to do this you will need to provide a recent utility bill plus a valid UK passport,  proof of asylum seeker status, work permit or other proof  of your right to live in the UK, as appropriate.

Although for technical reasons you will be registered with a particular doctor, your registration is held with the Practice, rather than an allocated GP.  This means you are free to book appointments with any of our Doctors.  However for continuity of care we would always encourage patients to see the same Doctor, wherever possible, for the duration of an illness. 

We recommend that new patients undertake a health check with one of our Practice Nurses.   Please contact reception to make an appointment.  If you are on repeat medication you will also need to make an appointment with a GP so that we can arrange prescriptions for you.

We have a dedicated team of GP's, Practice Nurses, Receptionists and Admin staff.  They work closely with Community staff, District Nurses, Health Visitors, Midwife, Dietician, Counsellors and with Secondary Care staff in hospitals to provide you with the best possible co-ordinated health care.

We offer a full general practice service with dedicated clinics run by specialist clinicians.  We are proud of our achievements in recent years in the governments performance rating for GP practice but will continually work towards improving the service we offer.  We aim to provide a personal, courteous, effective and efficient service to all our patients. 

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